What Are Cloud Managed Services?

Cloud managed services refer to the outsourcing of specific IT functions and processes to a third-party service provider, who manages and maintains those functions on a cloud computing platform. These services include infrastructure management, software development, data storage, backup, and security management.

What are the alternatives to cloud managed services, and why are they better?

There are several alternatives to cloud managed services, including:

In-house IT management

In this case, all IT functions are maintained and managed by the company’s IT staff.

Co-location services

The company rents space at a data center and manages its IT infrastructure and resources, with the data center providing physical space and some support.

Hybrid IT management

An IT management service that combines in-house management and cloud computing. Some IT functions that a company manages in-house, and others that a cloud managed services provider handles.

While all of these alternatives have their advantages, cloud managed services are often considered the best option for several reasons:


Cloud managed services providers can quickly and easily scale IT infrastructure up or down, as needed, which can be especially beneficial for businesses that experience sudden spikes in demand.

Cost savings

Cloud managed services can provide businesses with predictable, low-cost IT expenses and reduced costs associated with maintaining and upgrading their IT infrastructure.

Access to expertise and specialized services

Cloud managed services providers often have a team of highly skilled and experienced IT professionals who can provide businesses with access to specialized services and resources that may not be available in-house.

Improved security and compliance

Cloud managed services providers can often provide businesses with enhanced security and compliance capabilities that can help protect sensitive data and ensure compliance with industry standards.


Cloud-based solutions are highly flexible, meaning businesses can access the solutions anywhere, anytime.


Cloud-based solutions are highly automated, which means that businesses can automate many of their IT processes and functions, which can help to reduce costs, improve efficiency and increase productivity.

Popular Cloud Managed Services 

Infrastructure as a Service (IaaS)

IaaS is a popular cloud managed service that provides businesses with virtualized computing resources, such as servers, storage, and networks. By using cloud computing, businesses can easily scale up or down their IT infrastructure as needed without investing in or maintaining hardware.

Platform as a Service (PaaS)

PaaS is a cloud managed service that provides businesses with a platform for developing, testing, and deploying software applications. Businesses may need development tools, databases, and other resources to build and launch software applications.

Software as a Service (SaaS)

SaaS is a cloud managed service that provides businesses with access to software applications hosted and operated by a third-party provider. Among these are productivity tools, customer relationship management systems, and other business applications.

Backup and disaster recovery

This cloud-based service provides businesses with a secure and reliable way to back up and recover their data in a disaster. It can include regular backups, data replication, and a disaster recovery plan in case of system failures.

Security as a Service (SECaaS)

This type of service provides businesses with security solutions that are hosted and managed by a third-party provider. Security tools that help protect sensitive data and systems include firewalls, intrusion detection techniques, and intrusion prevention systems.

Managed IT Services

Cloud security managed service provides businesses with various IT services, including monitoring and managing servers, storage, network, and applications. It can also include helpdesk support, incident management, and other IT-related services.

Business Process Management (BPM)

This service allows businesses to automate and manage business processes, such as IT service management, workflow management, and monitoring of key performance indicators.